TSS Broadband Services

 

Project Management: The TSS Project Management team is committed to quality. Our project managers are certified and highly experienced professionals. They are committed and disciplined to manage:

  • Budgets
  • Schedules
  • Requirements
  • End-to-End Project Controls
  • TSS Resource and Task Mgmt.

Staff Augmentation - SME's: The TSS Engineering team is highly skilled and experienced in all areas of your Voice, Video and Data networks. TSS will provide long-term, on-site and remote subject matter experts (SME) to meet your surge requirements.

  • Project Managers
  • Contractor Position Fulfillment
  • Targeted Engineering Knowledge
  • Engineering Subject Matter Experts
  • Documentation Specialists
  • Design, Assess and Configure

Project Execution: TSS resources are skilled and ready to execute on your Voice, Video, Data or Facilities Projects. TSS will provide on-site Engineers, Supervisors and Technicians to support project fulfillments such as:

  • Facilities Build/Expand Projects
  • Site Surveys - Site Readiness
  • Capacity Upgrade Projects
  • Rack, Stack, Power-Up and Test
  • Full Network Testing
  • Migration of Traffic and Customers
  • Knowledge Transfer - Training
  • Quality Control Checks - Hand off

Engineering: TSS Engineers are ready to support your technology needs in HSD, Video, VoIP, HFC, VOD and more. TSS will design, engineer, specify, install, test, commission, as well as provide emergency field services to meet your engineering needs.

  • Project Engineering
  • On-Site Engineering Leads
  • Subject Matter Engineers
  • Field Engineering Resources
  • Integration and Interoperability
  • Migration of Traffic and Customers
  • NOC Engineers

Testing Our Labs: TSS provides you with Voice, Video, Data and HFC Testing Services at our Labs, creating real world scenarios on multiple plants and platforms.Our state-of-the-art digital lab is run by engineers with years of hands-on experience working with Manufacturers and Service Providers alike. TSS extensive lab infrastructure enables our customers to eliminate investment in expensive capital equipment and testing resources.

  • Research and Development
  • Interoperability and Integration
  • Cert, Pre-Cert - Regression Testing
  • Certification of 3rd party vendors
  • Legacy and OCAP products
  • Voice, Video and Data Platforms provide emergency field services to meet your engineering needs.
  • Two complete digital headends
  • CMTS and Soft switch Instances
  • 6 Earth Stations and Live feeds consisting of over 100 channels
  • Digital Controllers
  • Interactive Solutions
  • Multiple manufacturer VOD Systems
  • Work stations with multiple vendor STBs, CMs and EMTAs
  • Switched Digital Video Servers

Testing Your Labs: TSS provides you with Voice, Video, Data and HFC Testing Services at your facilities. Our test engineers have years of field and lab experience creating and executing Service Provider and Manufacturer Test Plans.

  • Testing Project Management
  • Test Teams On-Site
  • Test Plan Creation and Review
  • Platform Certification Testing
  • Pre-Cert and Regression Testing
  • SRT, ORT and Pre-Migration Tests
  • Hardware and Software Support

Additionally:

  • We supplement the clients Software Quality Assurance staff with resources to perform software regression qualification testing, issue triage, investigation of cause, along with test and general consultation.
  • We provide test environment reports, identification of test case gaps, definition of new test cases filling gaps, and test results reports in accordance with our clients reporting methods.
  • We provide dedicated staff to work closely with our client's personnel to perform regression testing and qualify the client's product.

Deployment Services: TSS provides you with full Voice, Video and Data EF&I Services.

  • Rack and Stack of Electronics
  • Cabling of Fiber, Cat-6, Coaxial, and DC power
  • Cable Management, Labeling
  • Power-up and Test
  • Network Connectivity Testing
  • Traffic and Customer Migration, Tracking and Troubleshooting
  • Decommission and Redeployment
  • NOC Support

Staging Services: TSS provides you with End-to-End Staging, Assembly, Integration and Test Services at our specialized facility in Melbourne, Florida.

  • Procurement of materials
  • Climate controlled storage areas
  • Material handling
  • Inventory/Issue control and Quick react shipping.
  • Rack, Stack and cable Electronics
  • Acceptance Procedures performed I.A.W. Customer Specifications
  • Work performed I.A.W. TSS Quality Procedure













For more information about our services in this market,
contact us today at +1-321-242-0000 or E-mail us.
  © 2008 Telecommunication Support Services, Inc. All rights reserved 720 North Drive Melbourne, Florida 32934 USA +1 (321) 242-0000